From customer insight to product impact.
I lead design, shape product direction and own feature priorities. Connecting customer needs, commercial opportunities and delivery.
Explore my work ↗Get in touch ↗Available for design leadership and product management opportunities from 2 November 2026.
Products, people
and progress.
From creating a product venture to setting priorities in complex organisations, my work connects customer understanding with decisions and delivery.
Arch
A functionally complete pre-launch product: strategy, experience and commercial thinking
Read the story ↗
Baillie Gifford: Website redesign
Shaping a complex digital experience
Read the story ↗
Baillie Gifford: Design system
Building a shared product capability
Read the story ↗
Clarity. Alignment. Outcomes.
Set direction
Understand the problem, define what matters and influence strategy before teams jump to solutions.
Enable people
Build confidence, shared standards and ways of working that help teams deliver sustainably.
Make progress
Own priorities, navigate trade-offs and focus on outcomes for customers and organisations.
“Chris has been invaluable in raising the profile of the team and in gaining recognition and respect for the services we offer.”
Digital leader · Baillie Gifford.